Last updated: 7 July 2026
This Privacy Policy explains how HitchPayRide collects, uses, shares and protects your personal information when you use our apps, websites and services. We are committed to handling your data responsibly.
On this page
Information we collectHow we use your informationLocation dataSharing your informationData securityData retentionYour rightsChildrenChanges to this policyContact us1. Information we collect
We collect information you provide (such as your name, phone number, email and vehicle documents for drivers), information generated when you use the Platform (trip and delivery details, location, device and usage data), and payment information needed to process transactions.
2. How we use your information
We use your information to provide and improve rides and deliveries, match riders and senders with drivers, process payments, ensure safety, prevent fraud, provide support, and comply with legal obligations.
3. Location data
To offer rides and deliveries, we collect location data from riders, senders and drivers during use of the app. You can control location permissions through your device settings, though some features require location to function.
4. Sharing your information
We share necessary trip information between riders, senders and drivers to complete a service. We may share data with payment providers, service partners, and authorities where required by law. We do not sell your personal information.
5. Data security
We use technical and organisational measures to protect your information. No system is perfectly secure, but we work to safeguard your data and limit access to those who need it.
6. Data retention
We keep your information for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal requirements.
7. Your rights
Depending on applicable law, you may have the right to access, correct, or delete your personal information, and to object to certain processing. Contact us to exercise these rights.
8. Children
The Platform is not intended for anyone under 18, and we do not knowingly collect data from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be notified through the app or website.
10. Contact us
For privacy questions or requests, email support@hitchpayride.com or call +234 803 563 1219.